360° customer records
Contact details, purchase history, invoices and account balance centralized on a single record.
Customer management software (CRM)
Know your customers and bring them back. GestoclocPro's customer management (CRM) module centralizes records, purchase history, credit customer accounts, loyalty and reminders — for shops and SMEs in Senegal and West Africa. You always know who your best customers are and who owes you money.
Credit customer accounts
Manage credit sales, set a limit per customer and track outstanding balances in real time.
Aged balance & DSO
See who owes you money and for how long, so you can act before it is too late.
Loyalty points
Reward your loyal customers with a points program integrated into the point of sale.
WhatsApp reminders
Automatically follow up on unpaid amounts and inform your customers via WhatsApp and notifications.
Individuals & businesses
Manage both individual customers and business accounts, each with its own tracking.
Online customer portal
Each customer tracks their orders and balance from a dedicated portal, accessible by email and password.
Newsletter
Build a subscriber list from your store or your site for your email campaigns.
A 360° view of each customer
Each customer record brings together their contact details, purchase history, invoices and account balance: you instantly know where you stand with them, whether an individual or a business.
Find any customer by name or phone, and identify your best customers at a glance to look after them better.
Master your credit sales
Sell on credit with peace of mind: set a credit limit per customer, track outstanding balances and let GestoclocPro block overruns. The aged balance and the DSO show you the age of each receivable.
Doubtful receivables can be provisioned in the accounting: you protect your cash flow and present truthful accounts.
Build loyalty and bring your customers back
The loyalty points program, integrated into the register, encourages repeat purchases and rewards your best customers on every visit.
Link each sale to a customer to enrich their history and personalize your relationship, in store and remotely.
Follow up and collect effortlessly
Overdue reminders are sent automatically via WhatsApp and notifications, according to rules you define: you collect faster, without chasing every customer.
You keep the history of reminders and the evolution of balances, for clear, professional collection tracking.
Frequently asked questions
Can I track credit sales?
Yes. GestoclocPro manages customer accounts, credit limits, outstanding balances and the aged balance of receivables.
Can I see who owes me money and since when?
Yes. The aged balance and the DSO indicator show, for each customer, the amount due and the age of the receivable.
Can I set a credit limit per customer?
Yes. You set a limit per customer, and the software alerts you or blocks in case of an overrun.
Is there a loyalty program?
Yes. A loyalty points system is integrated into the point of sale to reward and retain your customers.
Can customers be reminded via WhatsApp?
Yes. Overdue reminders and customer messages are sent automatically via WhatsApp and notifications, according to your rules.
Is the purchase history kept?
Yes. Each customer record keeps the full history of purchases, invoices, payments and reminders.
Other features
Try GestoclocPro for free
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